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Search for commonly asked questions below.

Common Questions

What is a qualifying transaction?

When you purchase a minimum €15.00 for fuel (diesel or petrol only) or €15.00 for in-store purchases at any Top Oil Retailer and upload your receipt here, you will receive 5 entries into the competition. Receipts will be checked for validity at the time of the draw.

How do I sign-up for the competition?

To sign-up for the competition, simply click Sign-Up and complete all required information on the Registration Form.

I signed up for Win Free Fuel for Life Competition, why won’t my account details work?

Unfortunately, you must create a new account to participate in this new competition, but you can absolutely use the same email address as before. Simply click Sign-Up and complete all required information on the Registration Form.

I don’t have an email address, how do I sign up?

There are many free email services available on the Internet. We recommend Outlook or G-Mail. Follow the links to set up a new email account.

Can I use the same email address for more than one account?

Unfortunately, our system can only handle one email address per person, per competition, so one person should get a new email address. But, there are many free email services available on the Internet. We recommend Outlook or G-Mail. Follow the links to set up a new email account.

I’ve forgotten my password — what should I do?

Click here to reset your password! If you are still having issues, email us at support@topoilwin.ie.

How can I change my contact information (phone number, email etc.)?

You can change your account information by clicking here. If you have any issues you can contact us at support@topoilwin.ie.

How do I remove myself for the competition?

To remove yourself from the competition click here. Note all of your entries will be removed.

How do I participate without making a purchase?

You can obtain five (5) entries into both the Secondary Prize drawings and Grand Prize drawings without making a purchase by clearly printing your name, complete residential address, phone number, Participating Retail Service Station, and valid email address on a 3” x 5” card. Mail in an envelope with proper postage to “Top Oil Pick Your Prize, P1, EastPoint Business Park, Dublin3, D03 C825”. There is a limit of one five (5) no purchase necessary entry per request per person per day; one request per outer mailing envelope. No mechanically reproduced or computer-generated requests allowed. All no purchase necessary entry requests must be received by 31 December 2021.

How do I know if I'm winner?

If you are drawn in the contest you will receive a phone call or email from us with further instructions to claim your prize. Please note that we will contact you using the information you provided when you completed our online registration form to SIGN-UP.

What are some important dates to remember?

  • Last day to make a qualifying transaction: 31 December 2021
  • Last day to upload receipts: 1 January 2022

What is a captcha?

A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

Why am I getting a CSRF token message?

This problem usually occurs because the web browser on your computer is probably outdated.

Here is all you need to do:

Download an up to date web browser. We suggest either:

Google Chrome

Mozilla Firefox

Follow the instructions on either of those links to download the browser and install on your computer.

In your new web browser, go to www.topoilwin.ie and then click on Sign-Up to create an account or if you have already signed up.

If you are still having issues, please email us at support@topoilwin.ie.

Can’t find your answer?
We’re here to help!

Click on the button below to send your question to our Customer Service Team and we will get back to you shortly.

You can also email us at support@topoilwin.ie

or mail your request to:

Top Oil Pick Your Prize, P1, EastPoint Business Park, Dublin3, D03 C825N

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